Terms of service

Overview

The MIMOCA Online Shop (hereinafter referred to as “the shop”) is operated by the MIMOCA Foundation (hereinafter referred to as “the Foundation”). The Shop provides all information, tools, and services available through the Shop subject to your acceptance of all terms, conditions, policies, and notices contained herein. 

By agreeing to these Terms of Use, you agree to comply with all applicable laws and regulations (including but not limited to the Copyright Act of Japan) when using the Shop’s products and services, and you agree not to use the Shop’s products and services for any unlawful purpose. The Shop reserves the right to refuse service to anyone, at any time, for any reason.

Changes to Services and Prices

Product prices are subject to change without notice. The Shop shall not be liable to users or any third-party services for any modifications, price changes, suspensions, or discontinuation of services.

Products and Services (if applicable)

Products and services in the Shop may be subject to quantity limits and are eligible for return or exchange in accordance with our Refund Policy. [Refund Policy]
We make every effort to display the colors and images of our products on the website as accurately as possible, but we cannot guarantee that the color displayed on your monitor will be accurate.

Accuracy of Billing and Account Information

The Shop may, at its sole discretion, limit or cancel the quantity purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, the same credit card, and/or the same billing and/or shipping address. If the Shop changes or cancels an order, it may attempt to notify you by contacting you at the email address and/or billing address/phone number provided at the time the order was placed. The Shop reserves the right, at its sole discretion, to limit or prohibit any order that it believes to be placed by dealers, resellers, or distributors. 

Users who purchase products from the Shop agree to provide up -to-date, complete, and accurate purchase and account information.
You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that the Shop can complete your transactions and contact you as needed. 

For more information, please see our Refund Policy: [Refund Policy]

Personal Information

The handling of personal information is governed by the Foundation’s Privacy Policy: [Privacy Policy]

Disclaimer of Warranties and Limitation of Liability

The Shop does not represent or warrant that the use of its services will be uninterrupted, timely, secure, or error-free. The Shop does not warrant that any information or results obtained through the use of our services will be accurate or reliable.

Governing Law

These Terms of Use and any separate agreements under which the Shop provides services shall be governed by and construed in accordance with the laws of Japan.

Changes to these Terms of Use

The latest version of these Terms of Use can be found on this page at any time. The Shop reserves the right, at its sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes on our website. Your use of or access to the Shop after any changes to these Terms of Use have been posted constitutes your acceptance of those changes.

Contact Information

If you have any questions regarding these Terms of Use, please contact us via the Contact Form.

*Any matters not stipulated in these Terms of Use shall be governed by the Site Policy on our official website, which is managed and operated by the MIMOCA Foundation.