Privacy policy

The MIMOCA Online Shop (hereinafter referred to as “the shop”) will not use personal information beyond the scope of the purposes specified at the time it is collected. The MIMOCA Foundation (hereinafter referred to as “the Foundation”), the operator of the Shop, is responsible for managing and storing the personal information provided.

Purposes of Use of Personal Information

Personal information obtained from customers when using the Shop will primarily be used for the following purposes:

  • To ship products sold by the Foundation.
  • Other purposes as separately specified by the Foundation and agreed to by the customer.

Prohibition on Disclosure or Provision of Personal Information to Third Parties

The Foundation will appropriately manage personal information received from customers and, in principle, will not disclose or provide such information to any third party other than the Foundation. However, this does not apply in any of the following cases:

  • With the customer’s consent: When a customer’s consent has been obtained in advance.
  • When required by laws and regulations: When disclosure is required by laws and regulations.
  • Provision to contractors: When outsourcing operations to external parties within the scope necessary to achieve the intended purposes, such as product shipment. In such cases, we require contractors to manage the information appropriately and make every effort to protect customers’ personal information.

Management of Personal Information

The Foundation will keep customers’ personal information accurate and up-to-date, and will take necessary measures, including maintaining security systems, improving management structures, and thoroughly educating employees, to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We will implement safety measures and manage personal information strictly.

Identity Verification

If a customer wishes to inquire about, correct, or delete their personal information, we will respond to the request after confirming the identity of the customer.

Compliance With and Reviews of Laws, Regulations, and Standards

The Foundation complies with all applicable Japanese laws, regulations, and other standards concerning the personal information it holds, and will review and improve the contents of this Policy as necessary.

Inquiries

If you have any questions about our privacy practices or this Privacy Policy, please contact us via the Contact Form.

 

*Any matters not stipulated in this Privacy Policy shall be governed by the Site Policy on our official website, which is managed and operated by the MIMOCA Foundation.